Frequently Asked Questions

Please read our FAQ before sending us a message.

Placing an order is easy—simply browse our product range, add your preferred Geek Bar vapes to the cart, and proceed to secure checkout. You’ll receive an order confirmation by email once your purchase is complete.

We accept a variety of secure payment options, including CashApp, Zelle, Apple Pay, Chime, Digital Currencies and other regionally supported gateways. All transactions are encrypted for your protection.

Yes, we prioritize your privacy. All orders are shipped in plain, unbranded packaging with no external labels indicating vape-related contents, ensuring a discreet delivery every time.

Due to the nature of disposable vape products, returns are only accepted for items that arrive damaged or defective. Please contact our support team within 48 hours of delivery to initiate a return.

If your item qualifies for a refund (e.g., damaged on arrival or order error), we will issue a full or partial refund to your original payment method once the issue is verified. Refunds are typically processed within 3–5 business days.

Send us an email